Common Questions

Answers for members, coaches, and fitness centers.

How does multilingual support work?

ShapeFusion supports multiple languages so coaches and members can use the platform and communicate even when they speak different languages. Content and interface adapt to your language, making it easy to work across North America and Europe.

Do you monitor my progress automatically or use AI?

We give you the tools—workouts, food lists, recipes, nutrition diary, workout logs, progress photos—and you self-monitor by logging what you do and seeing how you improve. You benefit from enhanced privacy: no automatic monitoring or algorithms scanning your habits. Self-monitoring builds discipline and ownership. When you need guidance, our teams of professional trainers deliver reliable, personalized support—human expertise means no algorithmic mistakes and advice that fits your goals.

Can I use ShapeFusion without a coach?

Yes. You get the tools—workouts, food lists, recipes—and you self-monitor by logging meals, workouts, progress photos, and measurements. You see what you do and how you improve. When you want guidance, you can find a trainer or fitness center in our Directory and contact them through our contact page. Switch anytime.

How do I find a coach or fitness center?

We advertise coaches and fitness centers in our Directory under the ShapeFusion brand. You can browse the Directory and get in touch with them through our contact page. They set their own rates; contact them directly for pricing. Member plans for the platform itself are on our Pricing page.

Do you offer white-label for fitness centers?

Fitness centers work under the ShapeFusion brand so they benefit from one trusted name members already know. We advertise centers in our Directory for centralized visibility and provide a contact page for direct member inquiries—one brand means stronger discovery and a single place for members to find and contact your center. One platform, one trusted brand.

Is ShapeFusion available in North America and Europe?

Yes. ShapeFusion is used by members, coaches, and fitness centers across North America and Europe. Multilingual support and regional settings (e.g. metric/imperial) are built in.

What payment methods do you support?

We support Stripe, PayPal, Square, and other gateways for subscriptions and one-time payments. Coaches and fitness centers can configure billing and membership levels in their dashboard.